Need to speak to the Warden?

Phelony is a small, veteran owned brand and I actually read these messages. Whether you have a question about an order, ingredients, shipping, or just want to talk pre workout, hit me up below and I will get back to you as soon as I can.

1. General Support

Email: support@phelonyofficial.com

When you email, please include:

Your full name

Order number

A quick description of the issue

This helps me solve your problem a lot faster.

2. Customer Service Phone

If you prefer to talk to a real human, you can call or text:

Customer Service:
(979) 480-1934

Support hours:
Monday – Friday: 9:00 AM to 5:00 PM CST
Saturday – Sunday: Email only

If I miss your call, leave a voicemail with your name, number, and order number and I will call you back.

3. Mailing Address

For returns, letters, or anything that needs to be mailed:

Mailing Address:
Phelony LLC
1814 N Velasco St. #1001
Angleton, Tx 77515
United States

This is a business mailing address used for shipping and customer service. It is not a retail storefront.

4. Order Problems

If you have an issue with an order, such as:

Package shows delivered but you did not receive it

Damaged or open product

Wrong item or flavor received

Please contact me within 7 days of the delivery date with:

Order number

Photos of the product and shipping label (if damaged)

A short description of the problem

I will review it and work with you on a fix as quickly and fairly as possible.

5. Wholesale, Gym, or Retail Inquiries

If you own a gym, store, or online shop and want to carry Phelony products:

business@phelonyofficial.com

Subject line: Wholesale Inquiry

Include your:

Business name

Location or website

What products and quantities you are interested in

6. Response Time

I try to respond to all messages within 24 to 48 business hours.
During new product drops or holidays, it may take a bit longer, but I am not ignoring you.

7. Social Media

You can also reach out or tag Phelony here:

TikTok: @phelonyofficia

Instagram: @phelonyofficial

I may not handle detailed support issues in DMs, but you are welcome to reach out, send feedback, or share your lifting clips.